Historical Data
Historical Data Tracking (On Going Project)
Continuation of PatientConnect Mobile (PCM) Redesign
The Challenge:
Patients cannot track or view their recorded health metrics which prevents effective health management.
My Role: Lead UX|UI Designer
Utilize the following UX techniques to gain insight and empathy for the end user:
Usability testing
Empathy Maps & User Flow
Conduct research with clinical experts to understand their needs, goals, and pain points
Create lo-fi mockups
My Team:
Cross-functional team of 2 UX designer and 1 Project Manager
Empathy Map (Using Historical Data Tracking to Mange CHF)
Empathy map of persona, Busy Bee Beth, that describes what she says, thinks, does, feels, her pain points and what she could gain from tracking and managing CHF (Chronic Heart Failure)
Usability Study
V1 Designs
Next Steps
User Stories and Success Criteria Refinement
Clinical Design Workshops
Feasibility Meetings